Loader

FAQ

Bg Bg
Shape Shape Shape Shape Shape Shape

Gingr.live is a Business and Ecommerce Website Builder SaaS platform that allows users to create and manage professional websites without the need for additional hosting charges. Our platform is designed to help businesses of all sizes build multilingual, RTL-supported websites quickly and easily.

With Gingr.live, you can create a variety of websites, including: Corporate websites, Ecommerce stores, Course selling platforms, Hotel room booking sites, Charity and donation websites, Portfolio sites, Business websites, Unlimited vCards and more to come.

Gingr.live offers a wide range of features, including: Multilingual and RTL support for business websites and vCards Drag & Drop Menu Builder Popup Banner Builder Advanced QR Builder to create customized QR codes for any URL Custom domains and subdomains (e.g., {username}.gingr.live) Flexible package management (Free, Trial, Premium options) Multiple payment gateways and unlimited offline gateways.

Yes, Gingr.live supports the use of custom domains. You can display your business website or vCard on your custom domain, subdomain, or even a path-based URL (e.g., your_domain_name/{username}).

While Gingr.live provides tools to help manage transactions, it is your responsibility to ensure the security and legitimacy of all interactions with your customers. We strongly recommend using secure payment gateways and regularly monitoring your website for any suspicious activity. Gingr.live is not responsible for any fraudulent activities conducted through your subdomain or application.

If you encounter any issues while using Gingr.live, you can contact our support team at support@gingr.live. We are here to assist you with any problems or questions you may have.

Getting started with Gingr.live is easy! Simply sign up on our platform, choose a package that suits your needs, and start building your website. If you need any help, our support team is available to guide you through the process.

Yes, you can cancel your subscription at any time. Please note that the cancellation will take effect at the end of your current billing cycle. For more details, please contact support@gingr.live

To stay informed about future updates and new features on Gingr.live, we encourage you to subscribe to our newsletter. By subscribing, you'll receive notifications about upcoming updates, new features, and important announcements directly to your inbox.

Linking your subdomain (such as user.gingr.live) to your custom domain is a straightforward process. Follow these steps: a. Obtain Your Custom Domain First, you'll need to purchase a custom domain from a domain registrar like GoDaddy, Namecheap, or any other provider of your choice. b. Access Your Domain's DNS Settings Log in to your domain registrar's control panel and navigate to the DNS (Domain Name System) settings for your custom domain. c. Create a CNAME Record In your DNS settings, look for the option to add a new record. Select CNAME as the type of record. In the "Host" field, enter the subdomain part (e.g., www if you want to link www.yourdomain.com). In the "Points to" field, enter the full subdomain URL provided by Gingr.live (e.g., user.gingr.live). Save the CNAME record. d. Wait for DNS Propagation DNS changes can take some time to propagate across the internet. This process usually takes a few minutes to a few hours, but in some cases, it can take up to 24-48 hours. e. Verify the Link Once DNS propagation is complete, visit your custom domain (e.g., www.yourdomain.com) in a browser. It should now point to your Gingr.live subdomain (e.g., user.gingr.live).

If you experience any difficulties or your custom domain is not linking properly to your Gingr.live subdomain, please reach out to our support team for assistance. We'll help ensure that your domain is set up correctly.